Welcome
Shipping Policy
A legal disclaimer
The information on this page provides general guidance on creating a Shipping Policy for Vidalessa. It is not legal advice or a substitute for professional recommendations tailored to your specific business needs. Shipping policies vary by jurisdiction and business practices, so we cannot anticipate your exact requirements. We strongly recommend consulting a legal professional to ensure your Shipping Policy complies with all applicable laws and meets your customers’ expectations.
Shipping Policy - The basics
At Vidalessa, we’re committed to delivering our natural, sugar-free fruit spreads to you with care and efficiency through our Wix online store. This Shipping Policy outlines our shipping methods, timelines, and costs to ensure a smooth experience. Inspired by our Brazilian heritage, we aim to provide reliable service while maintaining our dedication to quality and customer satisfaction, so you can enjoy our artisanal products as soon as possible.
Shipping Details and Expectations
Vidalessa ships within the United States via USPS, with standard shipping taking 3-7 business days. Orders over $50 qualify for free shipping; otherwise, a flat rate of $5.99 applies. We process orders within 1-2 business days, and you’ll receive a tracking number via email. Due to the perishable nature of our products, we do not ship internationally. For issues with delivery, contact us at support@vidalessa.com within 7 days of shipment.